FAQ

How do i know my booking is confirmed?

You will receive a confirmation email from our partner booking.com

Can I make changes to my booking (i.e. change dates)?

Yes! You can make changes to your booking from your confirmation email or at Booking.com.

How do I get more info about the room or property's facilities?

You can find all the details in booking confirmation email.

Is it possible to get an extra bed or crib for a child?

It depends on the Serviced Apartments’ policy. Contact the Serviced Apartments.

I can't find my confirmation email. What should I do?

Be sure to check your email inbox, spam, and junk folders. If you still not find it contact us at booking.com/help

Who's going to charge my credit card and when?

You may be charged a prepayment according to the Serviced Apartments’ prepayment policy. This is done to verify your credit card, where a temporary hold is placed on an amount until after check-out. It's best to contact the Serviced Apartments for any questions about how you'll be charged.

What fees are included or excluded from my booking?

We or our partner Booking.com doesn't charge a booking fee.

Does the property need a deposit or a payment in advance?

It depends on the booking's payment policy of the Hotel.

Also we are not charging your card or handling your booking. we are just affilaite to booking.com and they are handling the booking.
For cookie policy, privacy, credit card usage, booking changes, cancellations, refund and more information regarding your booking check our partner page https://secure.booking.com/faq.html

Who is booking my Serviced Apartments?

You booking is made through our partner website and you booking is handled by them